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mClassic Original - Support

Everything you need to set up, troubleshoot, and get the most out of your mClassic Original.

Download User Manual & Warranty

Quality First

We stand behind the highest standards of video quality. Our support team is committed to helping you achieve the best possible picture from your mClassic.

Expert Care

Our team consists of video processing specialists with decades of experience. We provide knowledgeable, patient support tailored to your setup.

Real Results

Backed by millions of views and real user success stories. We’re here to ensure you experience the noticeable improvements our technology is known for.

What's in the Box

Contents:                                                    

  • mClassic Original device  
  • USB Power Cable  
  • HDMI Extension Cable  
  • Quick Start Guide

Contact Us About Missing Parts

Video

Retro Game Console

You will need your own HDMI adapter. We are using GCHD adapter by EON connected to Gamecube in the example above. mClassic Original Mode 3 is designed to enhance 480p60 and up-scale up-to 1440p60 in 4:3 aspect ration on supported 4K TV and monitors.

Nintendo Switch Docked

Plug the provided HDMI extension cable into your dock HDMI port. mClassic Original Mode 2 is designed to enhance 720p gameplay and up-scale up-to 1440p60 on supported 4K TV and monitors.

HDMI Setup Tips

Let's talk about what happen if you connect mClassic into your HDMI port of your TV... It won't work! Please watch the video to fix it. 

Frequently Asked Questions

Please reach us at support@marseilleinc.com if you cannot find an answer to your question.

mClassic must be plugged into your game console and not your TV.

Please check out "Get started with your mClassic" section.

 Your HDMI source may be higher than 30Hz. 

 Your 4K TV might not support nattively 1440p resolution. 

 The art and science of video processing is to enhance content with no visual artifacts. mClassic processor is redrawing at 120 FPS every single pixels with no lag. 

  Too much signal jitter is present which is causing the connection to reset. 

 White dots, lines, or distortion means the TV is not getting a stable signal. 

Still need help?

 Your experience with Marseille and our products is important to us, and we take it seriously. If you are experiencing problems of any kind, have feedback on what you love, or even suggestions for future improvements, please email us or give us a call. 

Contact Us

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