Marseille Inc. Privacy Statement
We hold your privacy and your right to control the use of your personal data in the highest regard. Our guiding principles are straightforward:
We use data to enhance our listeners' experience.
We provide clear and understandable choices.
We only collect essential information.
We safeguard our listeners' data as if it were our own.
Our primary goal in collecting your data is to improve your listening experience. Whether we're partnering with music services to ensure you have access to your favorite playlists and can discover new artists, empowering you to start your music with a simple voice command or through your smart home system, or delivering prompt customer support when things go wrong, our aim is to make your listening experience as seamless as possible. For this purpose, we only gather your data for well-defined reasons. We do not, and will not, sell your personal data to third parties.
This Privacy Statement outlines the personal information we collect directly or indirectly from you and how we intend to use it. Personal information includes any data that can identify you or be linked to you.
The Statement also clarifies the choices you can make regarding the data we collect and how you can control those decisions. It pertains to all products offered by Marseilleinc., including our Marseilleinc. control app, services like Marseilleinc. Voice Control (SVC), the Marseilleinc. website, Marseilleinc. Radio, and offline interactions such as visiting a Marseilleinc. store or attending a Marseilleinc. event, collectively referred to as "Services." Please read this Statement carefully to comprehend how Marseilleinc. collects, uses, and shares your personal information. The terms "we," "us," or "Marseilleinc." refer to Marseilleinc., Inc.
This Statement covers the following:
If you are a resident in the People’s Republic of China (excluding Hong Kong SAR, Macau SAR, and Taiwan), an addendum called the "China Addendum" attached to this Statement also applies to you. Please review the addendum carefully to understand how Marseilleinc. may collect, use, and process your personal information.
Information You Share with Us
We gather data that you willingly share with us, including but not limited to your name, phone number, and email address. This occurs, for instance, when you seek further information about Marseilleinc. Products and Services or when you reach out to our Customer Care team for support with your Marseilleinc. Products.
Automatically Gathered Information
We automatically acquire Functional Data (as defined below), essential for the secure and fundamental operations of your Marseilleinc. Product and/or Service. We also gather Additional Usage Data (as defined below), which, at times, is required to provide specific functionalities and enhance your overall experience with Marseilleinc. Products and Services. Moreover, we employ cookies and similar technologies to collect data when you interact with us through our websites or app. For instance, this may include details about the device you use to access our websites, such as its type and operating system version. It also encompasses your IP address, a rough estimate of your geographical location derived from your IP address, your browser type, the webpages you access on our websites, and the manner in which you engage with the content accessible on our websites.
Data Sourced from External Channels
We might obtain information pertaining to you from alternative sources, which could encompass third-party entities like music service collaborators and partners involved in co-branded services or collaborative marketing initiatives. Additionally, information about you could be received from social media platforms, particularly when you engage with us through social media interactions. The data obtained from third parties is safeguarded in accordance with the principles outlined in this Statement. Furthermore, we adhere to any additional constraints mandated by the data source.
Data Concerning Minors
Marseilleinc. is not designed for, and we do not aim to appeal to, individuals under the age of sixteen. While our website and app are accessible to visitors of all age groups, we do not intentionally solicit or seek personal information from individuals below the age of sixteen without the consent of a parent or guardian. In the event that we are notified by a parent or guardian, or if we discover through alternative means, that a child under sixteen has been erroneously registered on our platform using inaccurate information, we will promptly deactivate the child's account and erase their personal data from our records.
Interacting with Marseilleinc. as a Customer
In order to simplify the comprehension of the details provided in this Statement, we've segmented different scenarios in which Marseilleinc. might collect personal information from customers. The specific sections within this Statement are applicable to you based on your use of particular Products and/or Services, and their availability in your region. Customer interactions with Marseilleinc. are categorized into the following segments:
Exploring Marseilleinc.
As you embark on your journey to discover more about Marseilleinc., you might engage with us through virtual or physical interactions with our owned platforms. These interactions could involve activities like perusing our website, contacting our in-house sales representatives, visiting a physical store owned by Marseilleinc., or participating in events sponsored by Marseilleinc. To delve deeper into the world of Marseilleinc. Products, you may choose to willingly provide personal information, such as your name and email address during these engagements. Additionally, we may gather data about your online presence through the utilization of cookies or similar technologies when you navigate our websites.
The data we collect may encompass your name, email address, IP address, and information derived from cookies or similar technology.
The purpose of collecting this information is twofold: firstly, to keep you informed about Marseilleinc. events and product offerings. Secondly, the IP address aids in enhancing our understanding of the geographic aspects of our website's visitors, enabling us to enhance the website's overall experience for all users. Our legitimate interest drives the processing of your personal data for these purposes.
Purchasing Marseilleinc. Products and Services
Once you've made the decision to acquire a Marseilleinc. Product and/or Service, we provide a means for customers to make direct purchases through our official website, www.marseilleinc.com, or at a physical Marseilleinc. retail store. When you opt to make a purchase from us, we will require some information to facilitate your transaction.
The data we collect includes your name, an optional phone number, email address, delivery/shipping address, and payment details.
The purpose of gathering this information is to successfully process your purchase, follow up with you regarding your acquisition, assist with any delivery concerns, manage returns, and address any other matters associated with your procurement of Marseilleinc. Products and Services. This data processing is essential for the fulfillment of the contract established between us. It's important to note that we do not retain any payment or credit card information. Payment information is exclusively used in conjunction with the acquisition of Marseilleinc. Products and Services.
Registering Your Marseilleinc. System
Upon receiving your Marseilleinc. Products, you will need to connect your Product to your home network. Each Marseilleinc. Product necessitates an internet connection for setup. During the initial setup, you'll be prompted to download the Marseilleinc. control app, either from our official website or from a third-party platform, like the Google Play Store. This app empowers you to manage your Marseilleinc. system via a device of your choice, such as your smartphone or tablet. While configuring, the Marseilleinc. app will request you to create an account and register your system with Marseilleinc. Registering your Marseilleinc. Products is a requisite step for their proper functioning.
As part of this registration process, the app will guide you through providing information, including your email address and location data (country and postal code). This information is vital for the purpose of registering your Marseilleinc. system. Your Marseilleinc. system will then be allocated a unique alphanumeric identification number, which we use to identify it in a manner that doesn't reveal personal details. This identification number will be associated with the email address you provide, along with the Product's serial number and the IP address used for the Product's connection. During registration, you will also need to create a Marseilleinc. account, and we collect your account password. Please be aware that your password is securely stored using a one-way hash method, ensuring it cannot be retrieved or disclosed by anyone, including Marseilleinc.
The data we collect includes your name, phone number, email address, location data, language preference, Product serial number, your password, and IP address. Notably, your password is stored in a manner that prevents retrieval for enhanced security.
Why: We gather this information to facilitate the secure setup and operation of your Marseilleinc. Product and Services, thus preventing unauthorized access to your Marseilleinc. devices, Services, and home network. This data processing is necessary to fulfill our legitimate interest in ensuring network and information security when providing Products and Services. Specifically, a Marseilleinc. account is essential for user authentication and for linking specific devices to particular accounts and users. In conducting our legitimate interest assessment, Marseilleinc. conducted a careful balancing test, the details of which can be provided upon request by emailing support@marseilleinc.com. Additionally, we collect data to ensure we offer appropriate music service options based on your geographical location (e.g., radio stations available in your country). This processing is vital for executing the contract we have with you. Furthermore, we use your email to send you Marseilleinc.-related communications, including promotional messages, software updates, information about Marseilleinc. Products and Services, and to share exciting Marseilleinc. news and Product offerings. This data processing aligns with our legitimate interest.
Using Marseilleinc. Products and Services
At Marseilleinc., we are committed to providing excellent Products and Services without compromising your privacy. Here, we'll outline how we utilize your personal information.
There are three primary reasons for collecting information from your Marseilleinc. Products:
To offer you music services or other audio content choices, which is essential for fulfilling our agreement with you.
To give you control over your Marseilleinc. system (e.g., through the app or voice control), which is crucial for the performance of our contract with you.
To continually enhance your Marseilleinc. Products and Services, reflecting our legitimate interest in improving our offerings.
Utilizing Marseilleinc. Products involves selecting audio content for playback in your chosen rooms or spaces. While you can play free internet radio or locally stored music files (e.g., on your computer's hard drive), most Marseilleinc. users prefer to incorporate streaming music services like Spotify, Apple Music, and others for playback through their Marseilleinc. Products. To link these services to your Marseilleinc. system, you'll need to connect your individual music service account to Marseilleinc. The data we receive during music playback depends on your preferences.
When using Marseilleinc. Products and Services, which includes actions like downloading firmware/software updates, connecting to third-party products and services (e.g., music streaming or voice control), choosing audio content for playback, or any other interactions with Marseilleinc. Products and Services, we may collect various types of information, depending on your preferences and settings. This information includes:
Contact Information: This comprises data such as your name, email address, or other contact information.
Marseilleinc. Account Information: Information related to your Marseilleinc. account, including profile details, order history (if you've purchased Marseilleinc. products via marseilleinc.com), product information, room names, subscriptions to Services, participation in the Marseilleinc. Beta program, and other relevant data.
Product and Service Functionality and Usage: Certain Marseilleinc. Products, software (e.g., the Marseilleinc. app), and Services (e.g., Marseilleinc. Radio and Marseilleinc. Voice Control) automatically collect, store, or process essential information required for secure and efficient operation. This information encompasses product and third-party device identifiers, technical configuration data, and non-personal information. Some of this data may be transmitted to Marseilleinc.' servers. Additionally, basic application installation information is collected automatically when you use your Marseilleinc. Product(s).
Functional Data: This data is indispensable for the proper functioning of your Marseilleinc. Product and/or Service, such as Marseilleinc. Radio and Marseilleinc. Voice Control. Depending on your settings, we may collect registration data, system data, and other information required to ensure the smooth operation of your Marseilleinc. Products. This data is necessary to provide customer support, fulfill your audio preferences, and continuously improve our products.
Additional Usage Data: To enhance your Marseilleinc. experience and offer improved, personalized Products and Services, including Marseilleinc. Radio and Marseilleinc. Voice Control, we collect additional usage data. This data helps us understand customer needs and expectations, enabling us to offer a more tailored experience. Depending on your settings and enabled features, this data may include performance information and activity information. You can choose to opt out of sharing this data.
Direct Control via Third-Party Apps and/or Third-Party Voice Functionality Data: As homes become more connected, we understand that some customers prefer to control their Marseilleinc. Products using voice-enabled devices or third-party apps. To enable these functions, you may be prompted to connect these devices to your Marseilleinc. system, similar to linking a music service. Once activated, we collect and process Functional Data, Additional Usage Data, and certain Audio Data. This information is shared with the partner(s) providing the services you've requested, and further processing is necessary for fulfilling agreements with these partners to ensure proper functionality. You can choose to disable or unlink these features from your Marseilleinc. Products if you wish to object to such processing.
Audio Data: Sound is captured within your home only in two instances: (a) when you enable voice control technology on a voice-enabled Marseilleinc. Product, and (b) when utilizing our Trueplay room-tuning technology.
Marseilleinc. Voice Control and Third-Party Voice Control: When voice control is enabled, the Marseilleinc. Product buffers and records audio locally only when it detects a key wake-up word or phrase. This recording remains local and is not transmitted or stored unless the wake-up word is detected. The recorded audio is not retained by Marseilleinc. If a third-party voice service is activated, the voice command recording is transmitted to the respective partner (e.g., Amazon), and Marseilleinc. does not retain a copy or transcript of the recording.
Trueplay Room Tuning: Trueplay analyzes acoustic factors affecting sound quality in your room. This data is collected during the Trueplay setup process to enhance audio output. It includes information about your speaker setup, background noise levels, and room acoustics. This data is vital for optimizing sound quality and is necessary for fulfilling our agreement with you.
Location Information: Your general geographic location is determined by your IP address, country, and postal code. This information is used to provide location-specific music service options and ensure
Obtaining Assistance from Marseilleinc.
On occasion, you may choose to reach out to our Customer Care team for assistance with your Marseilleinc. Products and Services. In order to provide you with the best possible support, we may need to collect specific data from you or your Marseilleinc. Products.
We collect the following:
Contact Information: This may encompass your name, email address, phone number, and social media identifiers if you contact us through social media channels. Additionally, we retain records of your chats and other communications with Marseilleinc. Customer Care. In some cases, if you contact Customer Care by phone, voice recordings of your calls may also be collected.
Diagnostics of Your Marseilleinc. System: On certain occasions, it may be beneficial for the Customer Care team to obtain a 'Diagnostic' of your Marseilleinc. system. This diagnostic essentially provides a technical snapshot of all pertinent information leading up to the incident. It includes details such as the music service in use, volume settings, Product configurations, WiFi signal and router information, error codes, device specifics (e.g., operating system and version of the Marseilleinc. app). Prior to capturing such a diagnostic, you will be informed, and it will not be done without your consent. For Beta testers, a daily diagnostic is automatically collected in accordance with the terms of the Beta tester agreement.
Why we collect this information:
We gather this data to deliver efficient and effective customer support. For customer inquiries and technical matters, we use the provided contact information to respond through the customer's preferred communication channel, whether it's via phone, email, or social media. The diagnostic data is utilized for accurate troubleshooting of technical issues. In cases involving product returns or exchanges, your contact information ensures smooth product receipt and delivery. The collection and utilization of this data are vital to fulfill the agreement we have with you, ensuring you receive the best support possible.
Utilizing Your Personal Information
Marseilleinc. employs the personal information we gather to furnish you with our array of Marseilleinc. Products and Services. This encompasses the use of data to enhance and tailor your experiences. Furthermore, your personal information serves as a channel for communication, including account-related matters, updates on new Marseilleinc. Products or Services, security notifications, and other informative content. As detailed below, we may also incorporate other data associated with your engagements with Marseilleinc. Products and Services to facilitate specific Marseilleinc. Services and for advertising purposes.
Marseilleinc. harnesses the data for the ensuing objectives:
Purchase and Delivery of Marseilleinc. Products and Services
Your personal information is employed to manage the entire order process, from order placement and payment processing to the delivery of Products and Services. This data facilitates effective communication with you concerning orders, Product and Service information, and promotional opportunities. This data processing is essential to fulfill the contract we have with you.
Enhancing Product Experience, Offering Recommendations, and Personalization
We utilize data to ensure the seamless operation, support, and continuous improvement of Marseilleinc. Products and Services, guaranteeing a user-friendly listening experience. Your personal information aids in suggesting features, Products, and Services that align with your interests, identifying your preferences, and customizing your interaction with Marseilleinc. Products and Services. This data processing is crucial to fulfill the contract we have with you, and it aligns with our legitimate interest in delivering a personalized experience.
Providing Customer Support
Data is harnessed to address customer inquiries, diagnose Product-related issues, conduct necessary repairs on customers' Marseilleinc. Products, and provide additional customer support services. This data processing is essential to fulfill the contract we have with you, and it is in line with our legitimate interest in ensuring customer satisfaction.
Product Enhancement
We consistently leverage data for research, refinement, and advancement of our Marseilleinc. Products and Services. This entails sustaining and boosting the performance of our offerings, creating new features or capabilities, and enhancing security measures using error reports. It also involves refining search results for relevance based on search queries and clicks and prioritizing new features through usage data analysis. Your personal information is integral to ensuring functionality, evaluating performance, rectifying errors, and enhancing the usability and efficiency of Marseilleinc. Products and Services. This data processing is vital to fulfill our legitimate interest.
Provision of Marseilleinc. Voice Control Services
In the utilization of Marseilleinc. Voice Control through our Voice Control-enabled Products, we collect and process specific data:
Audio data: This encompasses the continuous processing of audio data when your speaker is in 'listening mode.' Importantly, this processing occurs solely on your Voice Control-enabled Product and is not transmitted to the cloud.
In-app activity information: This pertains to data such as product or room names, tracks, songs, artists, albums, playlists listened to, saved, or liked. A portion of this data undergoes cloud processing.
Usage data: This includes registration data like IP address and language preference, system data like device bonding settings and product types, and voice control usage data specifying the details of each session, such as commands to 'play music' or 'adjust volume.' It's important to note that Marseilleinc. does not create, process, or store transcripts of audio recordings, and transcripts remain on your Voice Control-enabled Product.
We gather and process this information to provide Voice Control functionality, cater to your requests, and tailor the speech recognition vocabulary on your specific Voice Control-enabled Products. This data processing is imperative for delivering Voice Control functionality and upholding our contract with you. For additional insights, please refer to The Legal Bases for Using Personal Information.
Provision of Third-Party Voice Services
In the event that you employ a third-party voice service through our Products, we process your voice inputs and other personal information to respond to your commands, furnish the requested service, and enhance Marseilleinc. Products and Services. As part of delivering the Marseilleinc. Radio service and to furnish you with personalized content, we receive voice control information related to your listening preferences through agreements with these third-party voice services. This includes details like the stations you request, tracks played, and tracks skipped. Please be aware that your use of third-party voice services is subject to their respective terms of use or service and privacy notices. We strongly encourage you to review these terms before enabling them on your Marseilleinc. Products. Our processing of your personal information is indispensable for fulfilling our contract with you and aligns with our legitimate interest.
Provision of Marseilleinc. Radio Service
When you access the Marseilleinc. Radio service, we gather and process specific Functional and Additional Usage Data. This includes your IP address, language preferences, your unique Marseilleinc. ID, your browsing history of radio stations, search terms used for station discovery, playback activities, system information, details on third-party device identifiers and types, and records of content events, such as specific radio stations and tracks. Moreover, we track your listening behaviors, including session durations, stations, tracks played, and skipped.
All of this information is collected and processed to deliver a personalized experience, respond to your requests, provide the Marseilleinc. Radio service, facilitate appropriate licensing, offer marketing communications, and enhance Marseilleinc. Products and Services. Furthermore, your IP address and an anonymized ID are shared with third-party radio content providers to grant you access to radio stations. This data processing is crucial for the execution of our contract with you and aligns with our legitimate interest. For additional insights, please refer to The Legal Bases for Using Personal Information.
Certain features or services offered by Marseilleinc. Radio may utilize location information from third-party sources through GPS or similar technology, where available, along with data sourced from WiFi access points and cell tower locations. To provide such features or services, Marseilleinc. and its partners may need to collect, use, transmit, process, and maintain your location data. This includes the geographic location of your third-party device and related data regarding your Marseilleinc. app, Marseilleinc. account, and any registered Marseilleinc. Product(s), encompassing your Marseilleinc. ID, third-party device ID, device name, and third-party device type. You have the option to withdraw your consent for Marseilleinc. and its partners to collect, use, transmit, process, and maintain location and account data by refraining from using location-based features and disabling location services in your device settings, as applicable.
Security, Safety, and Dispute Resolution
We employ data to safeguard the security and well-being of our customers, Marseilleinc. Products and Services, as well as to detect and prevent fraudulent activities, resolve disputes, and uphold our contractual agreements. To assess and manage credit risks, we may engage third-party services. This data processing is essential to fulfill our legitimate interest.
Business Operations
Data is harnessed for creating comprehensive analysis and business insights that empower us to manage, protect, make informed decisions, and provide performance reports for our business operations. This processing is indispensable to support our legitimate interest.
Communication, Marketing, and Advertising
We employ the data we gather to offer personalized communication. This may include reaching out to you via email or other electronic means (including the Marseilleinc. app and Marseilleinc. Products through voice-enabled technologies) to keep you informed about new Marseilleinc. Products and Services, the introduction of new music services in your region, security updates, software enhancements, assistance with support matters, or engagement in surveys. If you decide to use Marseilleinc. Radio, we may utilize information pertaining to your interactions with the Marseilleinc. website, Marseilleinc. Radio content, Marseilleinc. Products, the Marseilleinc. app, and other Services to present interest-based advertisements for features, products, and services that could be of interest to you. It's important to note that we do not employ personally identifiable information for displaying interest-based ads. This data processing is essential to support our legitimate interest. Further information can be found in The Legal Bases for Using Personal Information.
We also utilize cookies and similar technologies to deliver the most pertinent Marseilleinc. advertisements to you. For details on managing email subscriptions and promotional communications, please refer to Your Rights and Choices.
Purposes Requiring Your Consent
On certain occasions, we may request your consent to process your personal information for a specific purpose as conveyed to you. When you provide consent for processing your personal information for a defined purpose, you retain the right to withdraw your consent at any time, at which point we will cease processing your personal information for that particular purpose.
How We May Share Personal Information
Marseilleinc. highly values the privacy of its customers and wants to emphasize that we neither sell nor will ever sell personal information about our customers. We believe it is crucial for you to understand that customer data is an integral aspect of our business, and its use is solely in line with what is disclosed in this Statement. We may share information with the following types of third parties.
Third-Party Vendors
Marseilleinc. partners with various third-party vendors to perform services such as website management, cloud-related services, online Product purchases, delivery (including order fulfilment, package delivery, postal and email communications), payment processing (including credit card transactions and alternative payment methods), data analysis, marketing support, content transmission, credit risk assessment if applicable, and customer service provision. We share your personal information with these vendors only when necessary, such as to complete a transaction or provide a requested Product or Service, and solely with vendors or agents working on our behalf for purposes in alignment with this Statement. In this context, your personal information is shared with these agents or contractors solely for the purpose of rendering services on behalf of Marseilleinc., as per our instructions and in accordance with this Statement. Sharing information with these parties for these reasons aligns with our legitimate interest. Should you have inquiries about third-party vendors, please contact us at support@marseilleinc.com.
Transactions Involving Third Parties
Marseilleinc. offers services, features, and/or skills provided by third parties for use on or through Marseilleinc. Products. We also engage in cooperative services and/or product lines with third-party companies, such as co-branded IKEA products. Based on your use of these third-party products, features, skills, and/or services, we may share certain personal information we have on record with these third parties to enable functionality and/or offer customer support. It's important to note that the functionality of these third-party products, features, skills, and/or services is governed by the terms of use or service of these third parties and their respective privacy policies. We recommend carefully reviewing these third-party terms before enabling them on your Marseilleinc. Products.
Music Services and Other Audio Content Partners
In order to ensure a seamless customer experience and the proper functioning of music and/or other audio content services (e.g., radio and audiobooks), Marseilleinc. may share relevant Product Activity Information and your instructions with music and/or other audio content services that you have authorized to interact with your Marseilleinc. Products. For example, if you use a music service and/or other audio content service on your Marseilleinc. Products or to control them, we may need to share specific information with that music service and/or other audio content service to facilitate your use. Sharing data with music service and/or other audio content services, in accordance with your instructions, is essential to fulfill our agreement with you.
Control Partners
Once you have enabled direct control of your Marseilleinc. system, we may share pertinent Product Activity Information with control partners that you have authorized to interact with your Marseilleinc. Products. The sharing of data with control partners, as directed by you, is necessary to fulfill our agreement with you.
Voice Partners
Upon activation of a third-party voice service, we may share relevant Product Activity Information and Audio Data with voice control partners that you have authorized to receive such data, enabling control of your Marseilleinc. system. Sharing data with control partners, as instructed by you, is essential to fulfill our agreement with you.
Advertising Partners
In the event that you choose to use Marseilleinc. Radio, we will share a portion of your pseudonymized and anonymized data with third-party advertising companies. This sharing is intended to enable the presentation of interest-based advertisements for features, products, and services through Marseilleinc. Products that align with your potential interests. The specific data shared with our advertising partners includes your location, preferred language, and the genre of the station you are currently listening to (with no reference to your overall listening history). To offer more transparency, we share general, anonymous information with advertisers that pertains to the listening audience as a whole. Additionally, we may share limited location information (i.e., an IP address and anonymized ID) with select third-party radio content partners who may run advertisements on their stations. It is essential to note that we do not use personally identifiable information to present interest-based ads.
Marseilleinc.-Controlled Affiliates and Subsidiaries
For various business purposes, including internal administration, promotion of Marseilleinc. Products, and the provision of customer-oriented Marseilleinc. Products and Services, we share information with affiliates and subsidiaries under Marseilleinc.'s control. This aligns with our legitimate interest in sharing data with these entities for these specified purposes.
Compelled Disclosure and Law Enforcement
In circumstances where there is a legal obligation, an immediate necessity for service performance, or the protection of our rights, our affiliates, or users, we may disclose your personal information to law enforcement agencies, investigative organizations, our affiliates, or in the context of legal proceedings. We will share your personal information in situations where we genuinely believe it is required to fulfill a legal duty according to applicable laws or to respond to a valid legal process (e.g., a search warrant, court order, or subpoena).
Sale or Merger
In the event of a merger, acquisition, or the sale of all or a portion of our assets, your personal information may be shared. We are committed to notifying you via email and/or prominent notices on our website and informing you of your rights in such scenarios.
Sharing and Disclosure of Aggregate Data
We share data in an aggregate form or in a manner that prevents the recipient from identifying you individually with third parties, particularly for the purposes of industry analysis.
Please be aware that our Products may contain links to third-party Products or applications, and the privacy practices of these third parties may differ from Marseilleinc. If you provide personal data to any of these third parties or their Products, your data will be governed by their respective privacy statements. We strongly encourage you to carefully review these privacy statements.
When sharing data with third parties, it's important to note that your personal information may be transferred to countries where data protection laws may provide a lower standard of protection than those of your own country. We take the utmost care in protecting your personal information and have implemented adequate mechanisms to ensure its security during international transfers. We will conduct these transfers in accordance with applicable data protection laws and implement appropriate safeguards to ensure the security of your personal information by any third party accessing it (e.g., by using the Standard Contractual Clauses as approved by the European Commission). If you have any questions or would like more information about the international transfer of your personal information or the safeguards in place, please contact us via email at support@marseilleinc.com.
Legal Grounds for Utilizing Personal Information
Our utilization of your personal information relies on various legal bases, which include:
Performance of a Contract
The application of your personal information may be essential to fulfill an agreement you have established with us. For instance, this is necessary to finalize your Marseilleinc. Product purchase, manage your account registration and upkeep, resolve delivery concerns, address returns, record your Marseilleinc. system, offer you access to Marseilleinc. Radio, and ensure the secure, fundamental functioning of your Marseilleinc. Product. Additionally, it is used to respond to your specific requests.
Consent
In cases where the law mandates, we may depend on your consent to employ your personal information. When such reliance is applicable, we will provide you with more detailed information at the time we seek your consent. You have the right to withdraw your consent at any time by reaching out to us via email at support@marseilleinc.com. Please note that the lawfulness of data processing performed based on your consent prior to withdrawal remains unaffected.
Compliance with Legal Obligation
Relevant personal information may be used to guarantee compliance with relevant legal requirements. This encompasses responding to legitimate requests from law enforcement agencies and engaging in regulatory investigations and compliance efforts.
Legitimate Interests
We may use your personal information in line with our legitimate interests. This includes relying on our legitimate interest to analyze and enhance our Marseilleinc. Products and Services, including Marseilleinc. Radio, and the content presented on our websites and app. It also extends to notifying you about software updates and providing information about Marseilleinc. Products and Services, as well as utilizing pertinent personal data for administrative purposes and the detection and prevention of fraudulent activities. Moreover, unless consent is stipulated under the applicable local law, we depend on our legitimate interest to deliver relevant marketing communications.
While utilizing personal data to serve our legitimate interests, we will always uphold a balance between your rights and interests in safeguarding your personal data and our rights and interests.
In instances where we process your personal information based on our legitimate interest and there is no opt-out mechanism available to you (e.g., within your Marseilleinc. Product settings), you have the option to exercise your right to object by reaching out to us via email at support@marseilleinc.com.
Security, Storage, and Preservation of Collected Personal Information
Security
Marseilleinc. is dedicated to safeguarding the security of your personal information. Nonetheless, it's essential to recognize that, despite our reasonable precautions, no security system is entirely impervious.
We employ a range of suitable technical and organizational measures along with industry standards to protect your personal information and mitigate the risks of data loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. For instance, we store the personal data you provide on computer systems with restricted access, housed within controlled facilities. We ensure that our third-party data center providers maintain adequate security measures. Additionally, your data is secured using encryption, such as Transport Layer Security (TLS), during transmission over the Internet. Furthermore, your password is stored using a one-way hash, rendering it unrecoverable or accessible to anyone, including Marseilleinc. (it can solely be reset).
Access to your Marseilleinc. account information and our services is restricted to individual user logins and passwords. Safeguarding the confidentiality of personal information necessitates keeping your password confidential and refraining from sharing it with others. If you suspect any misuse of your password, kindly notify us promptly. It's advisable to log out and close your browser once you've concluded your session. It's worth noting that we will never request your password disclosure.
Should you have inquiries regarding the security of your personal information, please don't hesitate to contact us at support@marseilleinc.com.
Storage
Personal data collected by Marseilleinc. may be stored and processed within your region, the United States (including our primary data centers), or any other country where Marseilleinc., its affiliates, subsidiaries, or service providers are situated or maintain facilities. Marseilleinc. has implemented appropriate safeguards for the protection of personal information during international transfers, including the application of Standard Contractual Clauses sanctioned by the European Commission.
Retention
Marseilleinc. will uphold your personal information:
As long as we maintain a customer relationship with you and/or for the duration required for your use of the website, your Marseilleinc. account, and/or your Marseilleinc. Product(s).
For the duration necessary to deliver services requested from us.
For the duration required to provide marketing materials or promotional content you've requested.
To satisfy our legal obligations, including regulatory and governmental agency requirements that possess authority over us, such as tax and accounting obligations, typically necessitating the retention of specific transaction data for seven to ten years after the transaction occurrence.
For the duration necessary to settle disputes with other parties and/or to investigate or defend against potential legal claims.
Otherwise, as required to support our business operations in compliance with relevant laws and regulations.
All retained personal information will be subject to the provisions of this Privacy Statement and our internal retention guidelines. Marseilleinc. will delete your personal data when it is no longer needed for the aforementioned purposes. In cases where, for technical reasons, we are unable to entirely remove specific data from our systems, Marseilleinc. will implement suitable measures to prohibit any further processing or utilization of such data. If you have inquiries about the retention period concerning specific types of personal information processed about you, please contact us via email at support@marseilleinc.com.
Your Rights and Choices
Your Rights
We believe in putting you in control of how your personal information is utilized by us. Subject to local laws, including the General Data Protection Regulation and the California Consumer Privacy Act, you can exercise this control in the following ways:
Request Access: You can request a copy of the personal information we hold about you.
Update Information: Keep us informed about any changes to your personal information or request corrections to the information we hold about you.
Data Management: In specific circumstances, you can request the erasure, blocking, or restriction of your personal information, or object to particular uses of your data.
Data Portability: In certain situations, you can ask us to transmit your personal information to a third party if technically feasible.
When we process your personal information based on your consent, you have the right to withdraw that consent at any time. Additionally, if we process your data based on legitimate interests or public interest, you can object at any time.
We rely on your cooperation to ensure that your personal information remains complete, accurate, and up-to-date. If there are any changes or inaccuracies in your personal information, please promptly inform us at support@marseilleinc.com. Feel free to use this email address for any data-related inquiries. We will respond to your requests as soon as possible, but certainly within 30 days.
For more details on controlling the collection and use of Additional Usage Data and your preferences regarding communication, marketing, and advertising, please visit the sections below.
We are committed to working with you to find a fair resolution for any complaints or concerns you may have about how we use your personal information. If you believe we have not effectively addressed your complaint or concern, you may have the right to file a complaint with your country's data protection authority (if applicable) or a supervisory authority or pursue legal action according
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